Personalized guest experience platform Wishbox has raised $2.5 million in pre-Series A funding, bringing the company’s funding total to $3.5 million.

Wishbox helps accommodation providers engage with guests and increase upsells. Some of their upsell services include smart early check-in or late check-out, luggage storage, food, and transportation or tour services. Wishbox has a feature that auto split payment between the host and external suppliers from upsells. Their clients include hotels, hostels and short term rental operators, among others.

The Tel Aviv-based hospitality startup was started in 2016 and offers a full range of services, including payment processing, online check-in and review optimization, in addition to the implementation of a guest communication system and e-commerce capabilities.

“Wishbox will continue to focus on perfecting solutions that allow short-term rental hosts and property managers to take control of the guest experience and unlock ancillary revenue sources without compromising the guests’ trust,” CEO David Mezuman told PhocusWire. “Our vision is to bring the power back to hosts and allow them to provide a full hospitality experience rather than acting solely as a bed supplier.”

Since launch, Wishbox has serviced tens of thousands of properties in 50 countries. In 2019, the platform expedited more than 500,000 pre-check-ins and checkouts. Additionally, the platform has clocked more than 150,000 reviews completed in the system.

Mezuman has stated that the additional funding will be used to further accelerate global expansion and to “develop more opportunities for property managers to offer value to their guests.”

GuestReady, a short term rental management company that also provides automatic check-in capabilities to clients, has experienced recent funding success as well, raising over $10 million in venture capital.

photo credit: wishbox suites

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